Author name: kynose_admin

Zendesk vs Intercom: A comparison guide for 2024 Despite its multichannel ticketing system, Freshdesk provides a disjointed agent experience by having different interfaces for each channel. That means agents must toggle between apps to manage tickets received via chat vs. phone. In addition to its cluttered, slow, and buggy interface, it offers limited and complicated […]

Why Chatbots Are the Future of Marketing: The Battle of the Bots By automating responses to common customer queries that don’t require human support, you save time and resources that can be utilized in more meaningful ways. Artificial intelligence, or AI, is used when marketers use Ai to forecast demand for products, develop customer profiles,

How to build a scalable ingestion pipeline for enterprise generative AI applications Generative AI models can be trained on a variety of large sets of data, usually sourced from the internet. By learning patterns from these data sets, generative models create unique content. At our company, we understand the distinct advantages of Generative AI and

Guide to Building the Best Restaurant Chatbot Formulas block allows you to make all kinds of calculations and processes similar to those you can do in Excel or Google Spreadsheets inside the Landbot builder. All you need to do here is define the Question Text you want the bot to say the customer and input

Building Intelligent Chatbots with AWS Lex: A Step-by-Step Guide DEV Community If you already have an existing SNS topic, you can skip this step. This solution provides ready-to-use code so you can start experimenting with a variety of Large Language Models and Multimodal Language Models, settings and prompts in your own AWS account. You can

The History of AI: A Timeline from 1940 to 2023 + Infographic This led to a decline in interest in the Perceptron and AI research in general in the late 1960s and 1970s. Alan Turing, a British mathematician, proposed the idea of a test to determine whether a machine could exhibit intelligent behaviour indistinguishable from